Teachable Moments
Today’s Pittsburgh Post-Gazette features a story, Looking to Impart a Lesson , that discusses President Obama’s White House meeting “over a cool one” with Harvard professor Henry Gates and Boston Police Sgt. James Crowley scheduled for later today. Author Sally Kalson includes a quote from Ellen DeBeneditti, training coordinator for conflict resolution and mediation services of the Center for Victims of Violence and Crime : “What could come out of this meeting, if it's done well, is that both sides have a better understanding of where the other one is coming from . . . resolution is not the only good outcome. Increased understanding of the other person's perceptions is also good. If there's a sense that you've been heard and gotten your point across, it's easier to be receptive to hearing the other person.” Figures in the public spotlight are not the only ones with differing viewpoints and “ teachable moments”. Families and community groups encounter these differ...